Shipping policy
Shipping Policy
Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking details once your order is shipped.
Shipping Times & Rates
- Standard Shipping: 5-10 business days
- Express Shipping: 2-5 business days
- International Shipping: 7-20 business days (varies by location)
- Shipping rates are calculated at checkout based on your location and selected shipping method.
Tracking Your Order
- A tracking number will be provided via email once your order ships.
- Please allow 24-48 hours for tracking updates to reflect.
Delayed or Lost Packages
- If your package is delayed or lost, please contact our support team at [your email/contact page].
- We are not responsible for delays caused by customs, weather, or courier issues.
Wrong Address or Undeliverable Orders
- Please ensure your shipping details are correct before placing an order.
- We are not responsible for orders shipped to incorrect addresses provided by the customer.
International Shipping
- Customs duties and taxes (if applicable) are the buyer's responsibility.
- International delivery times may vary due to customs processing.
For any questions, feel free to reach out to us at [g.m.meisel@gmail.com].